Returns Policy

We accept returns and exchanges for defective products or if the wrong item was provided.

Return Eligibility

To qualify for a return or exchange:

• the request must be made within 7 days of delivery or pickup
• the product must be unused and in its original packaging, unless the item is defective
• proof of purchase may be required

Non-Returnable Items

The following are not eligible for return or refund:

• used or installed non-defective products
•  opened non-defective products
• installation labour
• delivery charges
• custom-ordered or special-order items, if applicable

Defective or Incorrect Items

If your item arrives defective or you receive the wrong product, please contact us as soon as possible with:

• your name
• order details
• photos of the product and packaging
• a short description of the issue

If approved, we will arrange a replacement, exchange, or refund as appropriate.

Bundled Installation Orders

If a product is supplied as part of an installation service, any product issue must be reported promptly so we can review the issue and help resolve it.

Exchanges

We accept exchanges for eligible defective or incorrect items, subject to product availability.

Contact

For return or exchange requests, please contact:

Efficient Trucking Co

Phone/Text: 647-513-7922

Email: efficienttruckingco@gmail.com